BlueprintAudits.com History

BlueprintAudits.com was founded in 2003 by Julie L. Mohr. Founded originally as a publishing company, BlueprintAudits.com produced its first title in 2003, The Help Desk Audit: Blueprint for Success. Our mission was to create audits that would help service and support practitioners to understand the current level of maturity in a particular focus area and identify a strategy to improve. Each audit book also provides a blueprint for how to successfully improve any area identified as a weakness. Hence the name, BlueprintAudits.com. In 2004, BlueprintAudits.com released its second title, The Help Desk Audit Toolkit: Companion CD. This was the first CD-ROM and contained all of the templates from the book published the year earlier. In 2005, the third title was released, The Help Desk Dictionary.

Early in 2003, BlueprintAudits.com decided to invite industry experts to provide content to evolve the BlueprintAudits.com community into a mindshare of ideas for practitioners. In addition to the articles, BlueprintAudits.com expanded its offering to include research, links, presentations, and industry maturity reports. By the end of 2006, product sales and membership topped 2,000.
In 2007, BlueprintAudits.com expanded its offering to include:

• Assessments and Audits to help organizations compare themselves against the industry and their peers
• Training in ITSM, COBIT, Service Desk and Staff Development
• Database of assessment and audit data
• Membership portal
• eLearning Training Portal
  

Although services are a new offering for BlueprintAudits.com, Julie Mohr first developed the assessment methodology in 2000 and audit methodology in 2003. The assessment methodology has been applied to many companies and industries across the world to successfully develop enhancement roadmaps to improve the level of maturity and achieve  better integration with between the IT and the business.

Currently, BlueprintAudits.com has only one employee. It is a women-owned and managed company.

Many new products scheduled for release in 2008. In addition, we have launched a member's only section with access to all of the BlueprintAudits.com content.

 

Membership does have its privileges. BlueprintAudits.com has a mission to continue to create tools, books and research for the service and support industry. Membership to our general community is free. We are now offering a 2-year membership by subscription that will allow you access to all of our reference materials when you need them without having to request them from our staff. In addition, you will also get the following savings:

5-15% discounts on Public Training Courses offered by BlueprintAudits.com

5% discount on Books published by other companies and written by our affiliates

5% discount of Training provided by our affiliates

Sign up today! Membership is only $150 for two years. The first 50 Bluepass subscribers will receive an introductory rate of $135, a 10% discount for being on of our first subscribers. In addition, we will extend the membership for three years instead of two. So don't miss this opportunity to save on popular training classes, books, CDs, research and other cool stuff in the BlueprintAudits.com community.

BlueprintAudits.com has proudly sold products to the following countries:

Australia	Brazil	Canada	Indonesia	Ireland	Israel	Japan	New Zealand	Nigeria	Puerto Rico	United Kingdom	United States

Flags courtesy of ITA's Flags of All Countries used with permission.