| Limited Brands - www.limitedbrands.com |
|
Assisted Audit - July 2007
"A very nice experience which will really help us focus our growth for the future." - |
| Zend Technology - www.zend.com |
|
Support Center Assessment - July 2007 |
| Dominion |
|
Helpline Benchmark Assessment - April 2007"
"As a result of this engagement we have been able to develop multiple process improvement initiatives that have been of great benefit to the entire organization." - 5.0/5.0 |
| Sharp Healthcare |
|
Technical Assistance Center Assessment - May 2006
"Excellent, have recommended you to several of my peers." - 5.0/5.0 |
| BCBS of Florida |
|
Assisted Audit - April 2006 |
| HCSC |
|
Assisted Audit - April 2006 |
| Pomeroy |
|
Outsourcer Assessment - April 2005
|
| Calloway Golf |
|
Call Center Assessment - February 2005
|
| SMS |
|
Help Desk Assessment - January 2005
"Recommendations were very appropriate and can be executed." - 4.0/5.0 |
| Advocate Healthcare |
|
Assisted Audit - December 2004 |
| Follett Higher Education |
 |
Assisted Audit - November 2004 |
| Pactiv |
 |
Assisted Audit - October 2004 |
| Citizens Bank |
|
Assisted Audit - October 2004 |
| Sharp |
|
Assisted Support Center Audit - September 2004 |
| Aventis Pasteur |
|
Assisted Support Center Audit - September 2004 |
| B Braun |
|
Assisted Support Center Audit - September 2004 |
| Caretech |
|
Assisted Audit - April 2004 |
| EBMUD |
|
Help Desk Assessment - March 2004
"Thank you for your time and energy, and for making some adjustments to your way of thinking with our unique Help Desk environment. You've inspired me to forge ahead with change!"- 4.5/5.0 |
| University of California, San Francisco |
|
Help Desk Assessment - February 2004
"The team was well prepared and knowledgeable of our environment and where we want to be."- 5.0/5.0 |
| SYNOPSYS |
|
Help Desk Assessment - January 2004
"I appreciated the level of experience and knowledge this team brought to our assessment. They were also down to earth and realistic in their approach to our problems." - 4.5/5.0 |
| Autodesk |
|
Help Desk Assessment - January 2004
" I needed an expert to come in and validate and put on paper my thoughts and concerns. This team did it quickly, thoroughly, and produced the deliverable that was exactly what I needed and expected."- 4.8/5.0 |
| Ameriquest |
 |
Help Desk Assessment - July 2003
"All team members were very dedicated and took time to understand our environment. In doing so they have assisted us in preparation for our next level of support in a company that has rapid growth, change and is fast paced."- 4.8/5.0 |
| Staples |
|
Knowledge Management Assessment - April 2003
- 5.0/5.0 |
| PARC |
|
Help Desk Assessment - January 2003
|
| Phillips Plastics |
|
Knowledge Management Foundation Project - January 2003
- 5.0/5.0 |
| Healthcare Services Corporation |
|
Best Practice Roadmap Project - August 2002
- 4.6/5.0 |
| Meadwestvaco |
|
Help Desk Assessment - May 2002
- 4.1/5.0 |
| Philanthropic Organization - Seattle, WA |
| |
Benchmark Analysis - September 2001
- 5.0/5.0 |
| Cross Country Automotive Services |
|
Benchmark Analysis - September 2001
|
| University of Maryland, Baltimore |
|
Support Center Assessment - August 2001
"Julie Mohr is extremely competent and presents very well. She is excellent in working with groups."- 4.8/5.0 |
