GreatBrook - www.greatbrook.com

Is your organization hearing all that needs to be heard from your customers, your employees, and other stakeholders? Are the instruments for hearing these messages properly tuned?

All organizations require feedback to survive and prosper. Without feedback loops we cannot assess our product quality in the eyes of the ultimate arbiter, the customer, and we cannot learn how the product-service solutions we deliver can be more effective to our customers or other stakeholders. Perhaps most important, we need a variety of feedback mechanisms, covering all touch point areas, to ensure we're fully capturing the information available to us. We need to capture information from all the functions that touch the customer -- sales, marketing, service, and support. A lack of listening posts leads to competitive blind spots. But we also must ensure that we're capturing and analyzing the feedback correctly.

Our mission at Great Brook is to help organizations develop robust feedback management for these information flows. We help organizations capture and apply the variety of information to their operations to gain strategic, competitive advantage in the marketplace.

Delivering Excellence in
Training and Consulting

Knowledge Peak has been in business since 2002. We specialize in providing training and consulting services in the following areas: ITIL®, Project Management, Security, Organizational Change, Microsoft, Oracle, Unix, Linux, .NET and JAVA. We also offer a variety of services and training for employee development.

We are a relationship-focused organization that desires to partner with our customers to understand their needs. We develop plans to address those needs and then deliver an effective consulting or instructional service solution. We are able to offer solutions for most technologies and always allow our customers to assess our people before making your final decision to work with us.

Omnikron Systems Inc., is a distinguished and seasoned Technology Resource Provider.

We provide:

• Strategic Advisory Services
• Technology Consulting
  
• Staffing and Talent Acquisition
  
• Executive and Mid-Management Mentoring, and
  
• Convergence and Wireless Support Services
  
• When you connect with Omnikron, you are immediately endowed with endless possibilities, solutions and relationships.

Whether you are a company needing professional resources, an individual looking for new career challenge or a partner seeking increased visibility and market share, you will be richly rewarded by working with Omnikron’s 27-year, Global Community.