|
Help
Desk Dictionary on BlueprintAudits.com > G |
|
|
generalist - An analyst with a broad knowledge over a range of subject areas. |
| global
support - Support services provided to customers anywhere in the
world as required by a business with locations around the world or
via
customers on
the World Wide Web. |
| grade
of service - The probability that a call will not be connected because
there are no trunks available. |
| guru - A subject matter expert. |
| |