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Desk Dictionary on BlueprintAudits.com > K |
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key
performance indicator - A measurement of the effectiveness or
efficiency in the delivery of
IT services. |
| knowledge - A collection of information used to accomplish an objective. |
| knowledge
base - A collection of information resources stored in a system used
to extract inferences and suggest solutions to problems. |
| knowledge
management - The process of collecting and maintaining a company’s
knowledge assets into a knowledge-based system. |
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