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Help Desk Dictionary on BlueprintAudits.com
Workshops
THE HELP DESK AUDIT: BLUEPRINT FOR SUCCESS By Julie L. Mohr $49.95 (US)
.pdf summary
THE HELP DESK AUDIT TOOLKIT: COMPANION CD By Julie L. Mohr $45.95 (US)
CUSTOMER SURVEYING By Fred Van Bennekom $44.95 (US)
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