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HELP DESK AUDIT
WORKSHOP



$495 (US)
1 DAY

MAPPING SUPPORT
PROCESSES: BLUEPRINT
FOR SUCCESS WORKSHOP



$495 (US)
1 DAY
Balanced Scorecard - How to Measure IT Value to the Business (1 Day)



$495 (US)
1 DAY
CUSTOMER EXPERIENCE WORKSHOP



$495 (US)
1 DAY
Manage Service Change &
Deployment (1 Day)



$495 (US)
1 DAY
 
BEST PRACTICES IN
MANAGING,
TRAINING &
RETAINING CSRs WORKSHOP



$495 (US)
1 DAY

MOTIVATE YOUR
TEAM TO HIGHER
STANDARDS



$495 (US)
1 DAY

Proactive Problem Mgmt

$495 (US)
1 DAY

KCS Implementation Strategies

$495 (US)
1 Day


Leverage COBIT as
a Practitioner

$495 (US)
1 Day


 

Eliminate Incidents Before They Occur

$495 (US)
1 DAY

       

 

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