Help Desk Manager's Crash Course PDF Print E-mail

Book Description
Author: P. Gerbyshak and J. M. Brooks
(ISBN
978-1439258088)

When it comes to the taller tasks facing a new manager, there’s the kind of wisdom you need: How do I interview and hire quality people? How can I delegate effectively?

 

What makes a great team, and great team-work, in the fast-paced environment of help-desks and the support field?

These all-important chapters make the book an ideal choice to include in any hiring package for new managers.

Price: $21.99
Member Price: $20.89